Frequently Asked Questions

Astoria at Central Park West offers a variety of thoughtfully designed one-, two-, and three-bedroom apartment homes, including spacious penthouse residences. Floor plans range from approximately 1,119 to over 3,000 square feet, with a variety of layouts to suit different lifestyles.

Homes do not include private yards; however, each home comes with a private patio or balcony. Residents can also enjoy our well-maintained community courtyards.

We offer both agent-guided tours 7 days a week and virtual tours directly on our website. Schedule your tour online at your convenience or give us a call.

Applications can be completed online or in person through the leasing office.

Applicants must provide 2 months pay stubs, offer letters, tax statements, or bank statements as proof of income. All income documents must be uploaded as PDFs within the application.Everyone 18 years or older is required to complete an application and upload a valid government-issued ID.

Applicants must demonstrate a gross monthly income of at least 2.5 times the rent.

No.  Subleasing is not permitted.

Yes. Renter’s insurance is required. Need insurance? Visit https://erenterplan.com for policies and rates.

Residents will receive a renewal notice 90-days in advance.  Residents can access the resident portal to review renewal options, make their selection, and sign lease documents electronically.

No. Astoria at Central Park West does not offer designated affordable housing units. However, we do accept Housing Choice Vouchers, subject to program requirements and property eligibility.

Yes, A $55.64 non-refundable application fee is required per person over the age of 18 regardless of marital status. All persons 18 years of age or older, and emancipated minors, who intend to reside in the apartment must complete a separate application. Astoria accepts payment via ACH, credit card, debit card, or Cashier’s Check. 

No. While we do not provide move-in assistance services, our team is happy to offer recommendations or guidance where possible.

To break your lease, we require a 60-day notice and a lease-break fee that is equal to 2-months of rent and repay any move-in concession (if one was applied).

Residents are required to provide a 60-day written notice.

Residents must submit a 60-day written notice and forwarding address before move-out. Residents are responsible for shutting off utilities, fully vacating and cleaning the apartment, and returning all keys, remotes, and fobs to the office or front desk.

Security deposit refunds are processed within 21 days after move-out, in accordance with your lease and state guidelines.

A $750 deposit is required as a holding fee at the time the apartment is reserved. This holding fee is refundable if the application is not approved by management or cancelled by the applicant within 72 hours of the date of application. Based on income, credit and rental history, applicants will be required to pay a security deposit ranging from $1,500 to 1 months’ rent for standard apartments and 1 months’ rent for penthouses. 

Water, sewer, and trash are billed separately, though charges appear on your rent ledger each month.  Valet trash is a required service at $30 per month, also paid with your rent.  Electric, cable, and internet are set up and paid directly through your chosen providers.

Residents are welcome to choose their preferred internet service provider. All homes come with COX internet pre-installed & ready for activation. 

All rent is paid online through the BILT Rewards portal. You can make one-time payments or setup recurring payments for your convenience using your checking account. Alternate payment options include the BILT Credit Card or a Cashier's check made out to the property.

There is a monthly administrative billing fee of $5.50, which covers the administrative services provided by our utility management company for overseeing monthly statements and utility billing. No hidden fees otherwise.

Yes. Each home includes 1 assigned parking space per bedroom at no cost. Additional parking is available on a first-come, first-served basis at an additional cost. Contact our leasing office for pricing and availability.

At Astoria, the only additional parking charges are for reserved parking spaces. The monthly rates are $150 for a single space, $250 for a tandem space (two spaces), and $400 for a tandem space on the valet level, which includes valet service.

Guests are welcome to visit Astoria. Stays longer than 3 consecutive days require prior written approval and may not exceed 6 total days per month.

Yes. There are 10 EV charging stations available onsite on a first-come, first-served basis. The charging rate is $2 per hour, with an additional $6 per hour charged once the vehicle is fully charged to encourage residents to move their vehicles and keep the spaces available for others. There are no parking spaces with dedicated EV charging available for reservation by any one resident.

Yes. We are a pet friendly community.  For details on our pet policy, please contact our office or visit: https://www.astoriaapts.com/amenities

Yes. We require a one-time refundable $1,000 pet deposit, along with monthly pet rent of $75 for dogs and $50 for cats. For additional details regarding our pet policy, please contact our office at (949)751-0250.

Breed and weight restrictions apply. For additional details on our pet policy, please contact our office at (949)751-0250.

Astoria features a dedicated on-site pet wash station providing a convenient space for you to wash your pet. We also offer dog walking and pet grooming services via the Astoria at CPW app.

Astoria offers a variety of premium community amenities, including 24/7 concierge, valet and security services, controlled-access elevators, three resort-style pools and spas, two fitness centers, an expansive terrace with grill stations and a fireplace, a club room and business center, a secure climate-controlled wine vault, and a grand waterfall and fountain at the community entrance. Residents also enjoy complimentary Cox Internet for the first month and a convenient location near Fashion Island, South Coast Plaza, Irvine Spectrum, and the Irvine Business District. For a full list of community amenities, please visit: https://www.astoriaapts.com/amenities

Apartment features include in-home washer and dryer, floor-to-ceiling windows with city views, granite countertops, custom Craftsman cabinetry, Fisher & Paykel stainless steel appliances, spacious custom closets with built-in shelving and racks, kitchen islands with gas ranges and hoods, designer lighting, soaking tubs, vinyl flooring, beautifully tiled bathrooms, upgraded faucets and fixtures, and select homes with a personalized wine refrigerator and beverage counter. Furniture rentals are also available through CORT.

Yes, our apartment homes feature an in-unit washer and dryer. 

Yes. We offer a designated bike storage room with reservable stalls and complimentary bike repair equipment, all available at no additional cost for residents’ convenience.

Yes. All homes are fully-wired for immediate Wi-Fi service activation provided by Cox. First time customers receive their 1st month of internet free.

Packages are delivered to our Luxer One Lockers, or to our mail room if delivered by USPS. Concierge can assist with large deliveries as needed by contacting (949)751-0250 ext. 1.

Yes. Explore the community and floor plans through our Virtual Tour page: https://www.astoriaapts.com/virtualtour

No. Furnished homes are not available. However, furniture and technology rental packages are available through our preferred partner: CORT Furniture Rental.

Astoria at Central Park West is conveniently located near a variety of shopping, dining, entertainment, and everyday conveniences. Residents are just minutes from South Coast Plaza, Fashion Island, Irvine Spectrum, The District at Tustin Legacy, and Park Place, with numerous restaurants, retail stores, and services nearby. The community is also close to UC Irvine, the Irvine Business District, John Wayne Airport, and major freeways, providing convenient access to employment centers, education, and travel. For recreation and entertainment, nearby options include Irvine Spectrum, Orange County Great Park, Irvine Barclay Theatre, local parks, and the coastal communities of Newport Beach and Fashion Island.

Astoria is located within the Santa Ana School District.

Creating a sense of community is important to our team! We host regular resident events and offer exclusive partnerships with local businesses to enhance the community experience.

Yes. Quiet hours are observed daily from 10pm to 7am in accordance with local noise ordinances.

Noise complaints can be reported directly to the Astoria management or leasing office. Residents may also contact our 24/7 concierge team or courtesy patrol to report noise concerns at any time. Our team will review the concern and follow up as appropriate.

Astoria at Central Park West is a non-smoking community.

Maintenance requests can be submitted 24/7 through the Astoria resident app or resident portal, which allow residents to submit requests and receive status updates. Residents may also submit requests directly with the front desk, leasing office, or management office for assistance.

Emergency issues—such as flooding, loss of AC in extreme heat, electrical hazards, or anything affecting safety—are handled immediately, 24/7.  Urgent but non-emergency concerns (like appliances not working properly) are prioritized as soon as a technician is available. Standard work orders are typically addressed within 24–48 hours, depending on the order in which requests are received.